No Spanish Here...

(dates and names have been changed)

ME: Center for Counseling, How may I help you?
CALLER: *with heavy spanish accent* You speak in Spanish?
ME: No, I do not.
CALLER: OK, I need to check my appointment.
ME: What is your last name?
CALLER: I. Rodnso
ME: Date of Birth?
CALLER: 01/01/01.
ME: Your appointment is: Neverary 52 at 5pm.
CALLER: Ok Thank you.

********************************************************************************
My co-worker is hilarious. it does not matter what she is doing, she ALWAYS has to "butt in". someone could come into the clinic and look directly at me, but she will answer.

*******************************************************************************
So, there is an Affidaivit that needs to be signed.  There is a Notary Public in-house. This really needs to be taken care of.
Provider: I'm not leaving my patients to go anywhere to get this signed.
Notary: I have to much work to do to leave and go see a doctor for a signature.

What to do???? What to do?????
*********************************************************************************