PSR: (Places a walk-in patient in a slot for an intake):
MHC: (addressing PSR at 11:57pm) Why did you put that patient on my schedule? I don't have time to see this patient. I have only 15 minutes.
PSR: (opening appointment): I put this patient on your schedule at 11:34am.
MHC: I was seeing another patient. I have to go to
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PSR: Hello,
MHC: Hi this is Maggie.
PSR: Hi, I was trying to call the patient but her phone is not working.
MHC: Well, she is on the 4th floor. Can you come to the fourth floor and let her know that I don't have time to sign any paper today. She can bring it on her next appointment?
PSR: (after hanging up the phone): What is she talking about? This MHC is on the same floor as the patient and and she has the gall to ask me to go to the fourth floor and speak to the patient !!!
